Also, ensure your Wi-Fi password is correct. If the smart action has been working fine and suddenly stopped working, it is likely that the camera is remotely offline from cloud, for single kasa device you could factory reset and smart device and reinstall it. If so, disconnect some devices and try to connect your plug again. How to Adjust Time Setting in the Kasa APP. Depending on the router you’re using, check to see if you’ve reached the limit. My theory is that this is down to me having invited someone to my home who already had a Kasa account that was at one time connected with Google Home, but which now cannot be reached as it's my account that's Linked in the "Home" we're using. Check Your Router’s Connection Limit There’s a limit to how many devices you can connect to your router at the same time. Although we don't need that second account, so I might just ask them to delete their account entirely. My next step will be to ask my partner to remove the devices from their account then join the home again. So I unlinked my partner from the Home, unlinked TP Link Kasa, relinked it from Add Devices, and then it worked fine. I read that someone had received this "account owner" issue when there were multiple accounts in use in the Home, and when one of those accounts had previously configured some of the TP Link devices. When I say, "sync all my devices" [ I get "The account owner will need to sync TP Link Kasa". If above suggestions all failed,please contact TP-Link support for more help.I can say "turn all the lights off" and it'll say "Sure, turning 2 lights off." (even though I have 5 lights) and then "sorry, I couldn't reach TP Link Kasa".Īnd then when I ask to turn off particular devices by name, I get "Sorry I couldn't reach TP Link Kasa". If above suggestions all failed, please collect those information:ġ.the screenshot of schedule rule pages, 2.device info page on the Kasa app, 3.your TP-Link ID, 4.Kasa smart device’s MAC address and contact TP-Link support for more help.Ĭase 2: schedule rules disappear sometimesġ) Update the Kasa app version to the latest version Ģ) Delete the schedule rules and setup again to have a try ģ) Using a different phone to setup the schedule rules Ĥ) Refer to the link to update the firmware of the smart home device. How to reset TP-Link Kasa smart switch and plug? Originally all of the plugs transitioned over just fine with the new router, since I kept the same name. Now I have the newer one (arris TG1682G). Most were installed using my older 2.4 router. It’s also suggested to choose a different time zone and then choose the correct time zone back to have a try.Ģ) Refer to the link to update the firmware of the smart home device.ģ) Check the following links to reset the smart home devices, then configure it again. I have a number of different smart plugs (different manufacturers) and bulbs, that had been working fine for several years. Register your Amazon Smart Plug in the Alexa app. A blue LED blinks when reset is complete. Release the button once you see the red LED light. As you can see above, updating the app version usually doesn’t require you to set up the device again -whereas this approach will. If your Alexa device is still unresponsive, you may need to uninstall and reinstall the manufacturers app to resolve the problem. Press and hold the button on the device for 12 seconds. Uninstall and reinstall the device manufacturer’s app. To restart, unplug the device from the outlet and plug it back in. If the plug isnt receiving any juice, it might be due to a tripped breaker, a blown fuse, or a loose connection. Refer to the link to correct the time if needed. Note: Restart your device first to see if it resolves the problem. Please refer to the corresponding suggestions for troubleshooting.Ĭase 1: Schedule rule not take effect at the programmed timeġ) Go to the Device Settings >Device Info page to check if the smart home device has the correct time settings. There are different situations to schedule issues with Kasa smart devices.
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